Privacy Policy
Last Updated: 04/15/2026
Primeva Labs (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily provide, including:
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- Name
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- Email address
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- Phone number
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- Billing and shipping address
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- Payment details (processed securely through third-party providers)
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- Order history
Non-Personal Information
Automatically collected data, including:
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- IP address
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- Browser type
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- Device information
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- Pages visited and interactions
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- Cookies and tracking data
2. How We Use Your Information
We use your information to:
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- Process and fulfill orders
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- Provide customer support
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- Communicate order updates
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- Improve our website and services
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- Prevent fraud and ensure security
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- Send marketing emails (only if you opt in)
We do not use your information to provide medical advice.
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
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- Payment processors (e.g., Stripe, banks)
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- Shipping carriers (UPS, USPS, etc.)
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- Service providers (hosting, analytics, email platforms)
We may also disclose information:
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- To comply with legal obligations
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- To prevent fraud or abuse
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- To protect our rights
4. Cookies & Tracking
We use cookies and similar technologies to:
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- Improve website functionality
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- Analyze traffic and usage
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- Personalize user experience
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Security
We implement reasonable administrative and technical safeguards to protect your information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
You may:
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- Request access to your data
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- Request correction or deletion of your data
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- Opt out of marketing communications
To make a request, contact us at:
info@primevahealth.com
7. California Privacy Rights
If you are a California resident, you may have the right to:
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- Request access to the personal information we collect
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- Request deletion of your personal information
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- Request information about how your data is used
We will respond in accordance with applicable laws.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices.
9. Children’s Privacy
This website is intended for individuals 21 years or older.
We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.
11. Contact Information
If you have questions about this Privacy Policy, contact:
Primeva Health LLC
Email: support@primevalabs.com
Website: www.primevalabs.com